Muttley Crew Dog Training

Privacy Policy (Website & Client Forms)

Website: muttleycrewdogtraining.co.uk
Contact Email: chrissy@muttleycrewdogtraining.co.uk

1. The Basics

We respect your privacy. Full stop.

This policy explains what we collect, why we collect it, and what we do (and don’t do) with your information.

2. What We Collect

When you sign up for services, we collect:

Name

Email address

Home address

Telephone number

Your dog’s details (name, breed, training needs)

3. How We Collect It

We collect your data when you:

Complete a booking form (via Jotform)

Contact us directly to book services

If you’re just browsing the website — we don’t collect your data.

4. What We Use It For

We use your information to:

Deliver your dog training sessions

Communicate with you about bookings

Keep necessary records for legal and financial purposes

We do not use your data for marketing.

5. Legal Basis

We process your data under:

Contract – to deliver your service

Legal obligation – for record keeping

6. Where Your Data Is Stored

Secure, password-protected systems

Jotform (UK data centres)

We take reasonable steps to keep your data safe at all times.

7. Sharing Your Data

We don’t sell, share, or pass your data to anyone else.

8. How Long We Keep It

We keep your data for up to 7 years, then securely delete it.

9. Your Rights

You can request to:

See your data

Correct your data

Delete your data (where applicable)

Limit or object to how it’s used

Just email: chrissy@muttleycrewdogtraining.co.uk

10. Cookies (or Lack of!)

Good news — we don’t use tracking cookies or analytics.

No sneaky tracking here.

11. Complaints

If you’re not happy with how your data is handled, you can contact the Information Commissioner’s Office (ICO):

https://ico.org.uk

12. Updates

We may update this policy occasionally. The latest version will always be available on our website.